Please note: ‘Carers Go Free’ tickets can only be purchased at our stations, and are not available to purchase online. Thank you.
One carer travels free when accompanying one full paying adult or child. These tickets cannot be purchased online. If the child under 3 years old requires a registered carer, the registered carer will be required to purchase an adult ticket.
To claim the Carer Goes Free ticket we will accept the following documents:
Nimbus Access Card with the +1 essential companion box filled in.
For those who receive Personal Independence Payments, copy of their award letter (PIP Letter).
For those who receive Disability Living Allowance, a copy of their certificate or aware letter which is not more than 12 months old.
For those who receive Attendance Allowance, a copy of their award letter.
For those who receive Severe Disablement Allowance, a copy of their award letter.
For those who receive War Pensioners’ Mobility Supplement, a copy of their award letter.
For those who receive War or Service Disablement Pension for 80% or more disability, a copy of their award letter.
For people with a visual impairment the following are acceptable – Certificate of Visual Impairment (CVI), BP1 Certificate (Scotland) or BD8 Certificate.
For those registered as deaf – A copy of the front page of the NHS battery book or a copy of the dispensing prescription for the hearing aid.
For those with epilepsy (where they are prohibited from driving) – a copy of your Exemption Certificate for epilepsy medication and a letter from the DVLA indicating that they are unable to drive.
For those with epilepsy (where they suffer repeated attacks, despite taking medication) a copy of their Exemption Certificate for epilepsy medication and a photocopy of their prescription for epilepsy.
In the event a passenger cannot produce one of the document above, it may not be possible to provide this free ticket.
Claim 10% off Rover Tickets*. Please provide proof of Blue Light Card at our stations to claim discount. Must be bought on the day, cannot be used online.
*Please note: This discount is available to Blue Light Card holders only. It cannot be applied to other members of your party who do not hold a valid card. The discount also cannot be used in conjunction with our already discounted Family Rover Ticket.