We strive to ensure all of our best facilities are wheelchair accessible.
Toilet facilities for wheelchair using passengers are currently available at Hythe, Dymchurch, New Romney and Dungeness stations.
The railway has coaches adapted to carry wheelchairs. With on-board ramps, panoramic windows and four seats for accompanying helpers, these coaches are available on any train by prior arrangement. Wheelchair accessible carriages are also available on the day on a first come, first served basis.
Gift shops at Hythe, New Romney and Dungeness are easily accessible for wheelchair users.
The Model Exhibition (New Romney) has the use of a stair lift for passengers with limited mobility.
Carers Go Free (with a full fare-paying adult or child)These tickets cannot be purchased online. If the child under 3 years old requires a registered carer, the registered carer will be required to purchase an adult ticket.
To claim the Carer Goes Free ticket we will accept the following documents:
- Nimbus Access Card with the +1 essential companion box filled in.
- For those who receive Personal Independence Payments, copy of their award letter (PIP Letter).
- For those who receive Disability Living Allowance, a copy of their certificate or aware letter which is not more than 12 months old.
- For those who receive Attendance Allowance, a copy of their award letter.
- For those who receive Severe Disablement Allowance, a copy of their award letter.
- For those who receive War Pensioners’ Mobility Supplement, a copy of their award letter.
- For those who receive War or Service Disablement Pension for 80% or more disability, a copy of their award letter.
- For people with a visual impairment the following are acceptable – Certificate of Visual Impairment (CVI), BP1 Certificate (Scotland) or BD8 Certificate.
- For those registered as deaf – A copy of the front page of the NHS battery book or a copy of the dispensing prescription for the hearing aid.
- For those with epilepsy (where they are prohibited from driving) – a copy of your Exemption Certificate for epilepsy medication and a letter from the DVLA indicating that they are unable to drive.
- For those with epilepsy (where they suffer repeated attacks, despite taking medication) a copy of their Exemption Certificate for epilepsy medication and a photocopy of their prescription for epilepsy.
In the event a passenger cannot produce one of the document above, it may not be possible to provide this free ticket.
The railway has coaches especially adapted to carry wheelchairs and small mobility scooters; with on-board ramps, panoramic windows and seats for helpers"
THERE'S ALWAYS MORE
While you're here, take a look at some other items that may interest you at RH&DR-
Gift Certificates
Looking to purchase a gift for a loved one? A gift certficate can be purchased and redeemed online..
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Personalised Headboards
The perfect railway keepsake. A memorable addition to a booking for birthdays, memorials, anniversaries and retirements. Choose from a range of colours and designs with wording of your choice. A great gift to take away with you. Must be ordered 3 weeks in advance.
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