Take a 30 minute trip (subject to timetable) from New Romney to Dungeness. Journey to the National Nature Reserve at Dungeness whilst catching glimpses of the coastline on route. Enjoy a 20 minute break at Dungeness before your scheduled return train.
It is a winner of TripAdvisor’s Certificate of Excellence and this world famous steam railway is one of Kent’s top attractions.
We’ve implemented a range of additional health and safety measures to protect our passengers and teams.
Our world-famous steam locomotives will still be the same, but our journeys will be a little different.
Our railway can only open in stages and we have invested in changes to our coaches to enable this. We realise the flexibility we usually can offer is not possible, but we really would value you coming to visit. The railway’s survival will be led by how many passengers we see in the days following Saturday 4th July.
The details of the revised arrangements are detailed below as well as how to book. If the situation changes we will arrange a change of date for your visit to suit you or a full refund. There will be no admin charges.
Pre-booking is essential.
All journeys will begin from New Romney Station (TN28 8PL) and journey to Dungeness. Passengers will have 20 minutes to spend at Dungeness before their designated return time. This will ensure we can safely meet social distancing requirements. Please note if you have booked in a group of more than 4 adults and 2 children you will be seated in two compartments, we’ll try to keep these together where possible.
Arrive 10- 15 minutes before your departure time.
To ensure our trains can depart on time we advise you arrive 10 - 15 minutes before your departure time. Access to the station will not be available before this time.
Socially distanced queuing and carriage compartments.
We’re following the Governments social distancing guidelines. We’ll try to keep queues to a minimum but where they exist you’ll see 2-meter markers. Partitions between carriage compartments will mean you can see those in the compartment next to you but contact will be restricted. Children under 3 without tickets may need to be seated on a lap.
Additional hygiene measures.
You’ll notice some new additions to the station such as hygiene screens at shop/catering counters, new hand sanitising stations and carriage compartment cleaning between each return journey. Our teams have all had additional briefings on social distancing and additional cleaning measures.
Chip and PIN/ Contactless card payments only.
Hythe Coffee Shop and End of the Line Restaurant Dungeness will accept card payments only. We are not currently accepting cash.
Bring a suitable face covering.
We advise all adults - except those with medical exemptions- to wear a face covering when possible in public places.
Hygiene and safety signs.
To help guide our passengers around the railway and assist with hygiene advice new signage has been installed. Please read it carefully.
Some facilities will be temporarily unavailable.
The Model Railway Exhibition, Play Areas, Gift Shops and Heywood Buffet at New Romney are temporarily closed.
Thank you for your patience and continued support.
Can we still take photos and videos of our day out?
Like us, we’re sure you want to capture plenty of photos of your day. When doing so please respect the space of our team and our passengers.
Are toilet facilities still available?
Our toilets are open at New Romney and Dungeness Station. Access to New Romney toilets is via the side gate in the car park. Please follow the signage for directions.
Is there somewhere to purchase food?
Takeaway drinks and snacks are available from End of the Line Restaurant Dungeness. Card/contactless payment only.
Can we bring our dog?
Dogs are still welcome on our trains but are not permitted in our catering areas.
Can we bring our pushchair?
You’re welcome to bring a pushchair however with just 20 minutes at Dungeness you may not need it. Please consider travelling without it to reduce contact. If you do bring a pushchair please fold it down for our Guard to store in the Luggage Van.
Do I need to print my ticket?
Our teams will accept e-tickets shown on phones or tablets. Please have your e-ticket ready at check-in.Buy Tickets Here
Join the Bug Club, our children's membership for visitors under 11 years old. Enjoy Children's Week and lots of other benefits!Buy Membership Now
The perfect railway keepsake. A memorable addition to a booking for birthdays, weddings, anniversaries and retirements. Choose from a range of colours and designs with wording of your choice. A great gift to take away with you. Must be ordered 4 weeks in advance.More Information